Shipping Policy

Policy Overview

This Shipping Policy applies to all orders placed on the zazzlesale.com platform, standardizing the platform's order processing, shipping, delivery cycle and related service rules. All logistics services of the platform are operated in accordance with unified standardized procedures, covering global distribution businesses, aiming to provide users with stable, efficient and transparent shipping services. By placing an order on zazzlesale.com, users shall be deemed to have fully understood and accepted all the terms of this shipping policy.

Order Processing Time

After the user successfully places and pays for the order, our team will complete order verification, design confirmation, product production and packaging within 1 to 3 working days. All customized products will be inspected for quality and packaging integrity before shipment to ensure that the products delivered to users are free of quality defects and damage problems. Orders with incomplete information or pending user confirmation will be processed immediately after the user completes supplementary information and confirmation.

Global Delivery Cycle

zazzlesale.com implements a unified global delivery standard, with no regional differentiation in the conventional delivery cycle. All domestic and international orders will be delivered within 6 to 12 days after shipment. The specific delivery time may be slightly affected by objective factors such as logistics transportation scheduling and customs clearance efficiency, but we will always ensure that all orders are delivered within the stipulated cycle. For users with urgent demand, we provide professional expedited distribution services, which can appropriately shorten the delivery time, and users can select the expedited service option when placing an order.

Free Shipping Rules

All commodities displayed and sold on the zazzlesale.com platform enjoy permanent free shipping services. Users do not need to pay any additional logistics and shipping fees when purchasing any products on the platform. The free shipping policy covers all conventional orders of customized invitations, photo cards, personalized gifts and other products on the platform, bringing users a cost-effective shopping experience.

Logistics Tracking and After-sales Explanation

After the order is shipped, the platform will update the logistics tracking information in real time, and users can check the latest transportation progress through the order background at any time. In case of logistics delay, package loss or product damage during transportation, users can contact our customer service team in time. We will verify the problem within the working time and provide targeted solutions such as re-delivery, return and refund according to the actual situation.